Scrap Car FAQ – Your Questions Answered
Do you really pay cash?
Yes, we will pay you cash for your junk vehicle before we load it on to our truck.
What kind of vehicles do you buy?
Cars, trucks, SUV’s, vans, camper vans, and buses.
Can you buy my car today?
Yes, we can pick up your scrap car within hours of our initial conversation.
How long does the process take?
Approximately 10-15 minutes from start to finish from when the tow truck arrives.
What documents do I need?
Photo identification to verify that you are the registered owner is all that’s required for scrap car removal.
Does our car need to be running in order for you to purchase it?
No, we will establish its condition during our phone call with you by getting the make, model, year, kilometers, and condition from you at the start.
What if I can’t find the keys?
No problem, we can work around that. It won’t prevent us from paying cash for scrap cars.
Does it matter if the car has one or more flat tires?
No, we can inflate any tires if necessary to help facilitate getting it on our truck, and we buy junk vehicles that don’t even have wheels, so what your car sits on is never an issue.
Can I remove certain parts from the vehicle, for example, the tires and wheels or the stereo or battery?
Yes, and we can discuss those options with you, but remember that this will impact the size of your cash payment.
How much cash will you give me for my car?
We base our quotes on real time data which includes current metal prices, the weight of your vehicle, the model year and how many kilometers are on the odometer.
Is the offer contingent on the condition of the vehicle?
No, you will be quoted a price based on the criteria in the question above. The quote won’t change even when the driver observes the car. So, what we say you’re getting paid, is what you’re actually getting paid.
If you make me an offer, is there a timeframe that might change that offer?
Metal prices fluctuate so it’s best to book pickup as soon as possible, but we are flexible and can work with you on a reasonable timeframe.
Do I need to have my ICBC insurance papers to sell my car?
No, you don’t. There is a simple solution to that and we take care of all the paperwork, so just get in touch with us and let us know ahead of time.
Can you purchase my car if there is a lien on it?
Unfortunately, no. If you have any outstanding debts on your scrap vehicle, you would have to have it settled before we could buy it.
Do I have to be present at the pickup?
No, we can arrange everything over the phone provided we see proof of valid photo identification, and our payment can be sent by etransfer if needed.
Can I sell an abandoned car?
Unfortunately, no. You would have to be the legal registered owner.
After I arrange a pickup time, what should I do?
Remove all your valuable belongings before we arrive. Please also remove valid license plates, they need to be returned to ICBC in order to cancel your insurance. If the car is parked anywhere other than private property, leave the license plates on until our driver arrives and he will be happy to remove them for you. If the plates have expired, they can be recycled with the car.
What if I change my mind about pickup?
No problem! Just make sure you give us fair notice so that our truck hasn’t already been dispatched to your location. If you are cancelling because you have been given a more substantial offer, let us know! In most cases we are prepared to match or beat your other offer.